Claims Department Contacts

Agency Claims Manager  
Michael Layman
Agency Claims Manager
972-512-7765
mlayman@hiallc.com
   
   
Houston Claims Advocates  
   
  Michael Lorino
  Houston Claims Advocate
  713-292-5752
  mlorino@hiallc.com

 

Claim Reporting

Hotchkiss Insurance Agency is dedicated to providing customers with professional service from our in-house claims advocacy department.  Our claims department understands the need for prompt service and fair claim handling and we’re ready to assist you in all stages of your claim. As your advocate, our team offers the following:

Advocacy
  • Notify applicable insurance companies of new losses in a timely manner
  • Maintain a comprehensive claim file throughout your claim process
  • Review and provide guidance throughout the claim process
 
Loss Prevention & Reduction Services
  • Customized safety manuals & information relevant to your industry
  • Loss control engineering reports from our top insurance companies
  • Employee & management training on topics
 
Other Services Available
  • Analysis
  • Loss History
  • Revealing claim trend analysis
  • Experience Modifier reviews

Resources & Information

Here you'll find resources and other helpful information. If you need immediate assistance, or if you don't know which service center services your account please call Michael Layman at 800-899-3750 x7765 or email mlayman@hiallc.com.

  • Claim Reporting Guide---coming soon!